Payment Policy

TrainYourBody

Last updated: August 4, 2025

At TrainYourBody, we are committed to making your payments secure, simple, and transparent. This policy outlines the accepted payment methods, processing rules, and our obligations under UK law.

1. Accepted Payment Methods

We accept the following:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Appel Play.

  •  Bank Transfer (upon request, only for orders above £500)

All payments are processed via a secure 3D Secure platform using SSL/TLS encryption.

2. General Payment Conditions

  • Payment is due upon order confirmation.

  • Orders will not be dispatched until full payment is received.

  • All prices are shown in GBP (£) and include VAT, excluding shipping fees.

  • We reserve the right to cancel or reject any order if:

    • Payment is declined

    • Fraud is suspected

    • There is an unresolved customer dispute

3. Billing Address

By default, the billing address matches the shipping address.
You can change it during checkout.

4. Transaction Security

Your payments are 100% secure:

  • We do not store any card or payment information.

  • Our payment providers (Shopify Payments) are PCI DSS compliant.

  • All transactions are encrypted with TLS 1.2+ protocols.

5. Payment Failure

If payment is refused:

  • Double-check your card details

  • Ensure you haven't exceeded your spending limit

  • Contact your bank

  • Or reach out to us: contact.trainyourbody.net or +594 694 12 21 52 International number

6. Invoices

You will automatically receive a digital invoice via email.
It’s also downloadable from your customer account.

contact@trainyourbody.net
+594 694 12 21 52 International number
60 RUE FRANÇOIS 1er, 75008 PARIS, FRANCE

7. Changes to this Policy

TrainYourBody may update this Payment Policy from time to time.
The version in effect at the time of your purchase will apply.